To maximize the security of your ACDX Account, follow the steps below.
ACDX Platform
1. When setting up your password, use a unique, strong 12-character password (not used for any other services). Combine upper and lower case letters, numbers and symbols.
2. Activate multi-factor authentication on your ACDX account.
3. Store multi-factor authentication keys and back up your information offline. Do NOT store a copy of the secret in your email inbox, cloud storage, your hard drive, or mobile phone. It is highly suggested for you to make a copy of the secret or print a copy of the QR code provided during multi-factor authentication setup and store it in a safe place.
4. Never, ever share your password or API keys, especially with people claiming to be ACDX staff. We will never ask you for these.
5. Avoid revealing your ACDX account email and details on any public ACDX channels.
Website
- When trading on ACDX, always check the URL in your web browser. Make sure you are trading on trade.acdx.io.
- Add support@acdx.io to your contacts list, so security alerts don't get lost in your spam box.
Software
- Run regular anti-virus and anti-malware scans, and update your software frequently.
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